Terms of Service


As an organization choosing to participate and collaborate as a benefitting partner in the Big Give requires that you agree with the following Terms of Service which sets forth the services and duties provided by the Big Give and roles and responsibilities of all participants.

  1. I understand that Big Give will not refund registration fees for any reason without exception.
  2. I confirm that my organization is or is being fiscally sponsored by a 501(c)3 and will provide our EIN number, contact info, and a representative’s information for verification.
  3. I understand that my organization will receive all the monies that have been donated to my organization less any transaction fees not covered by the individual donor.
  4. I understand that GiveGab.com is an online platform which will safely process all contributions made to the event.
  5. I understand that all donations will be disbursed within 10 business days via electronic funds transfer minus transaction fees.
  6. I understand to receive donations it is my organization's responsibility to provide a checking account that is eligible to receive ACH transfers from GiveGab’s GG Pay. In the case that the bank account we supplied is unable to receive the transfer, and GiveGab has not heard from our organization in over 60 days, the donations will be refunded back to the donor.
  7. I understand that any recurring donations initiated during the Big Give will continue to process according to the schedule that the donor chose, outside of the Big Give, and will be subject to transaction fees set by the Big Give, less any applicable host/partner fees.
  8. I understand that any donations processed outside of the Big Give donation period through GiveGab.com, that are not recurring donations initiated during the Big Give, are subject to transaction fees specific to the GiveGab plan purchased by the receiving organization or fees set by the associated year-round Community Giving or Philanthropy Hub site.
  9. I understand that in the event of a disputed donation GiveGab will make every effort to win the dispute by submitting evidence on my organization's behalf. In the case that a dispute is lost, the full amount of the disputed donation and donation processing fees fees will be pulled from my organization’s bank account, and my organization will be charged a $15 dispute fee.
  10. I understand that refunds for donations made on GiveGab must be approved by an administrator from my organization and requested from GiveGab within 4 business days of the original date of the donation. If approved, the full amount of the requested refund and donation processing fees will be pulled from my organization’s balance. Any donation refund request made outside of the 4 business day refund window must be handled outside of the GiveGab platform between my organization and the donor directly.
  11. I understand that as the administrator of my organization's profile on GiveGab, it is my responsibility to to grant (authorize) and revoke (unauthorize) administrative capabilities to other individuals within my organization. I understand that I can choose to allow them full administrative privileges or restrict their ability to view donor data within our organization. I understand that GiveGab will not disclose information about my organization to individual users unless those users are administrative users with appropriate permissions.
  12. I confirm that my organization serves or has headquarters in South Central Texas and surrounding area..
  13. I understand that my organization is encouraged to focus the majority of its overall marketing efforts in the days immediately leading up to the Big Give to the campaign to create a sense of community-wide excitement among donors, volunteers, media partners and fellow nonprofits.
  14. I understand that the Big Give is not responsible for the amount of money contributed to my organization over the course of the event and understand that donors choose where to place their gifts and that the Big Give has no control of this process.
  15. I confirm that my organization has a website or Facebook page and that we will add the the Big Give link to one or both.
  16. I understand that my organization's staff, board of directors, and volunteers should promote the Big Give over the course of the event using social media.
  17. I understand that only donations made through the the Big Give portal will count towards any prizes and incentives offered as part of the event. I understand that prize winners chosen on the day are subject to further verification and may be finalized after the event.  
  18. I understand any Match Minute dollars received will arrive at the bank account on file in a separate deposit within 30 days of the event.  The deposit will come directly from GiveGab in one lump sum from the total dollars matched.
  19. I understand that if asked to participate in any interviews with newspapers, tv or radio that I speak on behalf of all nonprofits participating in the Big Give.
  20. The Nonprofit Council (Big Give) will never misuse your information by selling, distributing or utilizing it for any purpose OTHER THAN to notify you of our future giving days.